Welcome to ICT Tech Support

Over 28 years of experience in providing Business Internet Application Hosting, Support and Installations of Information Communications Technologies.

We offer only the best ICT solutions and business technology support available to the Tri Cities Kitchener/Waterloo, Cambridge, Guelph businesses and throughout the province of Ontario. We are your business network and VoIP support specialists. Click Here to visit our Hosting and VoIP Services

Dedicated in providing our clients with professional ICT services and a wide-range of solutions built on proven technologies and implemented using only best practices. So think of us as your team of advisors.

We help guide businesses to becoming more efficient and effective through the use of information technology. Working and efficient ICT systems can enable your business to be productive.

Policy Change regarding GDPR: Legal basis for processing Personal Data of EEA users. Click here


Featured products

MikroTik cAP Lite Wireless AP

Low-cost dual-chain 2.4GHz AP with wall and ceiling enclosure. The cAP lite is a tiny access point device, perfect for public locations and hospitality businesses like hotels, airports, shopping malls etc. Included with the product are two different casings, which can easily be swapped out, or, if you really like to fit the design with the environment, we are providing 3D printer friendly design files.

$64.00 $54.00

Grandstream HT802 SIP ATA, 2 x FXS, 1 x Fast Ethernet

The HT802 is a 2 port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments.


MikroTik hEX Ethernet Router RB750Gr3

hEX is a five port Gigabit Ethernet router for locations where wireless connectivity is not required. The device has a full size USB port. This new updated revision of the hEX brings several improvements in performance.

$84.95 $79.00

Yealink SIP-VP 49G IP Phone

Yealink’s video collaboration phone T49G is designed for executives and teleworkers. It strikes the perfect balance between simplicity and sophistication, enabling high quality communications for business executives and professionals alike. With an enlarged, eight-inch, liquid crystal display (LCD) touch screen measuring 1280 x 800 pixels, as well as high definition (HD) video and audio, WiFi.


Yealink SIP-T27P IP Phone

The SIP-T27P is a feature-rich sip phone for business. It has been designed by pursuing ease of use in even the tiniest details.Delivering a superb sound quality as well as rich visual experience. The T27P also offers a wide range of functions, like SCA, BLF List, call forward, call transfer, 3-way conference,and up to support various features.Using standard encryption protocols to perform highly secure remote provisioning and software upgrades.


Cisco Catalyst WS-C3550-24-SMI (refurb)

Cisco Catalyst WS-C3550-24-SMI (refurb)


Grandstream HT701 SIP ATA, 1 x FXS

Grandstream HandyTone HT701 SIP ATA, 1 x FXS


Grandstream UCM6104 4 FXO ports IP PBX

The UCM6100 series IP PBX appliance is designed to bring enterprise-grade voice, video, data, and mobility features to small-to-medium businesses (SMBs) in an easy-to-manage fashion.

$489.00 $475.00

Grandstream UCM6204 4 FXO ports IP PBX

The UCM6200 series IP PBX appliance is designed to bring enterprise-grade voice, video, data, and mobility features to small-to-medium businesses (SMBs) in an easy-to-manage fashion.

$549.00 $529.00


These days it seems like every government has a far-reaching and well-developed digital surveillance operation, complete with defense, international espionage, and offensive components. Smaller nations even join spy alliances to pool resources. But there are still many nation-states that for various reasons prefer not to handle their cyber intelligence development in-house. So they do what we all do when we need software: They buy it from a vendor.
A bioengineer and geneticist at Harvard’s Wyss Institute have successfully stored 5.5 petabits of data — around 700 terabytes — in a single gram of DNA, smashing the previous DNA data density record by a thousand times. The work, carried out by George Church and Sri Kosuri, basically treats DNA as just another digital storage device. Instead of binary data being encoded as magnetic regions on a hard drive platter, strands of DNA that store 96 bits are synthesized, with each of the bases (TGAC) representing a binary value (T and G = 1, A and C = 0).
The scariest hack of them all on the internet has been around for a long time, but it doesn't get a lot of attention in the broader tech press. It's BGP spoofing and it compromises the most basic functions of the internet: the routing of data from one system to another. Effective use of BGP spoofing is not within the reach of script kiddies, but there's a lot of it going on. How much? Nobody knows and nobody can know. It's possible to detect that an attack is going on, but it's impossible to prevent it and it may be difficult to stop an attack in progress.